Eosphoros Help
Public support information for Eosphoros accounts, notifications, billing, facilities, assets, documents, Geo/map tools, and SMS/text notifications.
Support contacts
- General support: support@eosphoros.io
- Privacy questions: privacy@eosphoros.io
- Billing questions: billing@eosphoros.io
SMS/text notification help
Eosphoros Notifications is an optional SMS/text messaging program. Users opt in from Settings → Notifications by entering a phone number, requesting a verification code, confirming the code, and choosing notification categories.
For SMS help, reply HELP where supported by the messaging provider, visit this page, or email support@eosphoros.io. To stop SMS/text messages, reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT, or disable SMS in Settings → Notifications.
Message frequency varies by account activity and selected notification categories. Message and data rates may apply. SMS terms are available at https://eosphoros.io/sms-terms.
Account, billing, and workspace help
- For account access issues, use the login recovery flow or contact support.
- Business owners can manage seats, billing, owner approvals, and facility permissions from Profile and Settings.
- Facility, asset, Work Order, Purchase Order, Geo/map, and notification preferences are controlled inside the app by authorized users.
- For legal and compliance details, review the Privacy Policy and Terms and Conditions.